Child Contact Services
We offer a range of child contact services designed to meet the unique needs of families. Our services are grounded in creating safe, supportive, and child-focused environments where relationships can be nurtured and maintained.
Supervised contact provides a secure environment where children can spend time with a non-resident parent or other significant family members under the careful observation of trained professionals. This type of contact is essential when there are concerns about the child’s safety or well-being, or when a court mandates supervision. Our staff ensure the child's needs are prioritised, offering a safe and structured setting for family interactions.
Supervised Contact
Supported Contact
Supported contact offers a less formal but still structured environment where children can meet with their non-resident parent or family members. Staff are still present and available to assist and this can take place in the centre or in the community. This type of contact is suitable when there are no significant safety concerns, and the focus is on helping families rebuild relationships and trust in a more relaxed setting.
Virtual Contact
Virtual contact allows children to maintain relationships with family members through online platforms, such as video calls. This type of contact is particularly useful when physical visits are not possible due to distance, health concerns, or other barriers. Our team can help facilitate these virtual meetings, ensuring they are safe, structured, and beneficial for the child.
Indirect contact involves communication between a child and a family member without direct, face-to-face interaction. This can include letters, emails, or messages relayed through a third party. Indirect contact is often used when direct contact is not in the child’s best interest or is not feasible. Our staff can assist in managing this communication to ensure it is appropriate and supportive of the child’s needs.
Indirect Contact
Handover Service
The handover service provides a neutral space where children can be safely transferred between parents or carers at the start and end of visits. This service is particularly helpful when parents have difficulty communicating or do not wish to see each other. Our staff manage the handover process to ensure it is smooth, stress-free, and centered on the well-being of the child.